Press Ganey, Epic Collaborate to Automate Nursing Quality Reporting

Press Ganey has developed a collaboration with Epic to integrate Nurse Sensitive Indicators (NSIs) and Epic EHR outcomes into Press Ganey’s National Nursing Quality Indicators (NDNQI) database. The company said the automated reports will save quality and nursing leaders time and accelerate work to improve patient care.

The NDNQI collects and analyzes nursing data from more than 2,000 participating organizations, allowing nursing leaders to evaluate and compare their performance with more than 53,000 clinical units and settings. The national database comprises 600 measures of clinical quality and patient outcomes, including more than 250 nursing-sensitive indicators such as falls, pressure injuries, and hospital-acquired infections.

The Epic integration will begin with the transmission of five key care indicators: CAUTI, CLABSI, falls (inpatient and outpatient), and pressure injuries. This collaboration is a step forward in connecting Epic’s process measurement indicators with NDNQI quality outcomes and benchmarks to provide actionable insights to improve patient care.

“Our expanded collaboration with Epic to integrate nursing-sensitive indicator reporting is a critical step toward using real-time data to improve the experience and quality of care,” said Darren Dworkin, President and COO of Press Ganey. , it’s a statement. “By eliminating manual reporting of quality and safety data, we can reduce the workload for nursing leaders and accelerate time to understand and act.”

This work builds on Press Ganey’s collaboration with Epic through its Workshop initiative to integrate data from a patient’s experience with their medical history. Through the “PX Connect Suite,” joint Press Ganey and Epic customers can present patient experience insights to frontline staff for patient care and service recovery.

To advance this new work, Epic and Press Ganey hosted a series of focus groups and said they will continue discussions with customers to guide the development process.

“The new integration technologies developed at the Workshop will allow nurse leaders to spend more time acting on data, with the goal of ultimately improving the quality of care,” said Emily Barey, MSN, vice president of nursing at Epic. “This collaboration aims to not only reduce the number of summaries and formats needed, but also ensure that documentation supports nurses’ essential work to keep patients safe.”

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